Support
Contact Us
Have questions or need assistance with PhotoCleaner? We're here to help!
Email:
support@photocleaner.app
Response Time:
Usually within 24-48 hours
App Version
Make sure you're using the latest version of PhotoCleaner to access all features and fixes.
Current Version:
1.2.0
Last Updated:
June 1, 2023
Contact Form
Fill out the form below to get in touch with our support team. We'll get back to you as soon as possible.
Frequently Asked Questions
How does the duplicate detection work?
PhotoCleaner uses advanced image analysis to identify visually similar photos. It considers factors like color distribution, content, timestamps, and metadata. The app shows you potential duplicates and lets you decide which ones to keep.
Is my data safe?
Absolutely. PhotoCleaner processes all your photos directly on your device. We don't upload your photos to any server, ensuring your privacy is fully protected. Your photos never leave your device.
Can I recover deleted photos?
Photos deleted through PhotoCleaner go to your iPhone's "Recently Deleted" album, where they remain for 30 days before being permanently removed. You can recover them from there if needed.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings -> [your name] -> Subscriptions, select PhotoCleaner, and tap "Cancel Subscription". You'll continue to have access until the end of your billing period.
Does PhotoCleaner work with iCloud Photos?
Yes, PhotoCleaner works with both locally stored photos and those in your iCloud Photo Library. However, for iCloud photos, you'll need to download them to your device first for the app to analyze them.
Still Need Help?
If you couldn't find the answer to your question, please reach out to our support team. We're happy to assist you.
Contact Support